Supervisor Accessibility Compliance (SAC)

Supervisor Accessibility Compliance (SAC) conducts continuous 24/7 accessibility audits using its proprietary technology powered by AI and bots. Supervisor’s bots simulate human behavior within the service, analyze content, and verify its compliance with WCAG guidelines. They continuously report identified accessibility issues and update the accessibility statement accordingly.The bots are also capable of detecting structurally or contextually diverse content, ensuring a high level of audit coverage. While reviewing content, the bots maintain a log of elements requiring manual expert auditing.Supervisor Accessibility Compliance (SAC) is the only way to ensure that a digital service's accessibility statement is always legally compliant. Thanks to a high degree of automation, the service is significantly more cost-effective compared to traditional, project-based audit methods.4o

Supervisor’s accessibility expert conducts a manual audit for each digital service. This includes reviewing the site’s color choices, button and link texts, headings, user interface navigation logic, and the accessibility of image materials. The service (website, e-commerce platform, or mobile app) is tested on various devices and with assistive technologies (e.g., NVDA and VoiceOver).In addition to updating the accessibility statement, the Supervisor Accessibility Compliance service logs observations for use by Supervisor’s experts, providing a foundation for any necessary manual inspections.

Product offerings in online stores are frequently updated, especially for stores that receive product data daily through integrations. Manually checking the accessibility of images, documents, and text content would require continuous effort, which no company should waste its human resources on.The bots in the Supervisor Accessibility Compliance service tirelessly analyze online store content and keep the accessibility statement constantly compliant with legal requirements. Store owners don’t need to search for potential accessibility issues among product pages themselves. Instead, they can review them in the accessibility statement and dedicate their valuable time to fixing accessibility problems rather than searching for them.

The European Accessibility Act obliges to provide an electronic feedback channel, which the customer can use to report the accessibility problem they have detected. The electronic feedback channel of the Supervisor Accessibility Compliance service is offered directly within the accessibility statement. It is easy for the customer to check whether the company is aware of the problem (i.e. whether it is already mentioned in the description) before leaving a notice message.

The Supervisor Accessibility Compliance service includes official communication required by the European Accessibility Act.