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Learn how to create an effective accessibility statement that ensures transparency, compliance, and a commitment to inclusivity.
An accessibility statement is a public declaration that highlights your organization’s commitment to making your digital content accessible to all users, including those with disabilities. It serves as both a legal safeguard and a public commitment to inclusivity. Crafting an effective accessibility statement helps you comply with accessibility standards while building trust with your audience.
Start your accessibility statement by emphasizing your organization’s dedication to providing an inclusive digital experience. Acknowledge the importance of accessibility for all users, regardless of their abilities.
Example:“We are committed to ensuring that our website is accessible to everyone, regardless of their abilities. We strive to provide an inclusive experience for all users by following best practices in web accessibility.”
It's essential to specify the accessibility standards your website adheres to, such as WCAG 2.1, ADA, or Section 508. This shows visitors that your site is built with compliance in mind.
Example:“Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the standard for accessible web design.”
List the accessibility features that users can expect to find on your site. This could include screen reader compatibility, keyboard navigation, or adjustable text sizes.
Example:“Our website is designed to be compatible with assistive technologies such as screen readers and keyboard navigation. Users can adjust text size and contrast settings for better readability.”
Accessibility is an ongoing process. Make sure your statement conveys that you are continually working to improve your website’s accessibility, conducting regular audits, and updating features as needed.
Example:“We are continuously working to enhance the accessibility of our website. Our team conducts regular audits and updates to ensure ongoing compliance with accessibility standards.”
If your website has any current limitations regarding accessibility, address them openly. Let visitors know that you are aware of these issues and are working to resolve them.
Example:“While we strive to make all areas of our website accessible, certain sections may not yet fully meet accessibility standards. We are actively working to improve these areas.”
Make it easy for users to report accessibility issues or request assistance. Include your contact information and explain how users can get in touch if they encounter any barriers.
Example:“If you encounter any issues while using our site or have suggestions for improvement, please contact us at accessibility@company.com or call us at (555) 123-4567.”
Encourage feedback from users on the accessibility of your website, and explain how you monitor and address concerns. This shows that you value user input and are committed to continuous improvement.
Example:“We welcome your feedback on the accessibility of our website. Please let us know if you experience any barriers or difficulties. We are committed to reviewing and addressing feedback promptly.”
Writing an accessibility statement isn’t just about legal compliance—it’s about showing your commitment to inclusivity and transparency. By clearly communicating your efforts, providing accessible features, and encouraging feedback, you demonstrate your dedication to providing an accessible experience for all users.
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